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Home | Ordering Information
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Ordering Information
How to order
It really couldn't be easier! Simply
choose the plant or accessory that you want, and left click on the 'Add to
basket' link or simply click on the large photograph if viewing the
individual plants. You can review your basket at any time by left clicking on
the 'Basket' link at the top of any page.
Trading Terms and
Conditions
All plants supplied by mail order are bare-rooted.
All plants dispatched are guaranteed to be true to name and healthy. We obviously cannot guarantee their future growth and vigour because of circumstances beyond our control.
If you are having a problem with a particular plant please contact us, we are here to
help. See contact details below.
In the unlikely event that we are unable to supply all the plants in your order, a substitute to the same or greater value will be supplied. If this is not acceptable, please mark your order 'No subs'.
Every care will be taken so that your order arrives complete and in good condition. If you have any complaints, please advise us by telephone within 48 hours of receipt.
Due to seasonal factors certain plants e.g. Ceratophyllum may not be available until later in the year, so early season orders may be partially filled until the plants become available. Balance orders will be filled as soon as possible with no additional carriage charge.
Rights to cancellation are as per the Consumer Protection (Distance Selling) Regulations 2000.
Payment
Payment may be made by cheque, Postal Orders or by Credit card
Please remember to fill in your daytime telephone number and to add the Post and Packing charge on all orders which is £6.50.
Privacy Policy
Please click here for our Privacy
Policy.
Contact Details
You can Email us at: Enquiries@pondplants.co.uk
or call us between 9am and 5pm Mon - Fri on: 01684 310950
Merebrook Water Plants, Kingfisher Barn, Merebrook Farm,
Hanley Swan, WORCESTER. WR8 0DX
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